Privacy & cookies

1. Scope and publisher

This policy applies to pentabay.org (the “Site”), operated under the PentaBay name. It explains information handled when you visit the Site, contact us, or view advertising.

Website

https://pentabay.org

Privacy contact

info@pentabay.org

2. Information we handle

• Information you provide: your email address, name, organization, message and any files or details you choose to send when contacting PentaBay.
• Technical and security data: IP address, request time, requested URL, referring page, browser/device details and security events that may appear in hosting or server logs.
• Advertising and consent data: cookies, online identifiers, approximate location, ad interactions and your consent signals may be handled by Google and its advertising partners when Google advertising tags or ads are loaded.

Buyers can enquire without creating an account. The Site does not ask for payment information.

Bitumen enquiries

The enquiry form collects company, contact name, business email, country, buyer role, requested grade, quantity, packaging, destination, shipment timing, delivery preference and optional notes. PentaBay uses this information to review and respond to the enquiry. Submitting the form does not subscribe you to marketing. You can decline by not submitting the form.

Enquiries are stored in a Cloudflare-hosted database and are available only to authorised PentaBay staff. Records older than 180 days are removed during routine enquiry processing. Necessary transaction correspondence may be maintained separately for the purposes described below. Email info@pentabay.org to request access, correction or deletion.

Campaign labels from the enquiry page link are saved with the enquiry to identify which article or channel led to it. This feature does not set an analytics cookie or store a full browsing history. A daily salted hash derived from the request IP is stored for abuse prevention; the enquiry database does not store the raw IP address. Hosting providers may separately process request logs.

Project enquiries

LNG purchase, Solar/ESS and Korea oil hub forms collect business contact details, project location, role, stage, timing, objectives, estimated capacity and optional site, budget, logistics and project notes. LNG enquiries also collect purchase type, quantity with unit and period, cargo count, contract duration, delivery basis, destination terminal, terminal access status and optional quality requirements. PentaBay uses the information to assess and respond to your enquiry. Enquiries are not marketing subscriptions.

Project briefs use the same restricted Cloudflare-hosted storage, campaign attribution, daily salted IP hash and 180-day processing retention described for bitumen enquiries above. Contact info@pentabay.org to request access, correction or deletion. Confidential documents and any further partner exchange are handled separately.

3. Google AdSense and advertising

The Site uses Google AdSense advertising services, although ads may not appear on every page or before account approval and any required consent. Google and other third-party vendors may use cookies or similar technologies to serve, limit, personalize and measure ads. Their use of advertising cookies can allow ads to be based on visits to this and other sites. Where cookies are unavailable, device or comparable identifiers may be used. When serving ads on the Site, third-party vendors may place or read cookies in your browser, or use web beacons, IP addresses and similar technologies to collect information needed for ad delivery and measurement.

Personalized advertising depends on your choices and applicable law. Non-personalized or limited ads can still use information for basic ad delivery, frequency control, fraud prevention and measurement. Any additional advertising partners selected for this Site are identified through the applicable consent message, where you can manage them individually.

Learn more in Google’s advertising technology notice and Privacy Policy, how Google uses data on partners’ sites and apps, and Google’s AdSense cookie explanation.

4. Cloudflare and essential technologies

The Site is delivered through Cloudflare infrastructure. Cloudflare may process network and request data and, when relevant security or traffic-management features are active, set strictly necessary cookies such as __cf_bm or cf_clearance. These support functions such as bot detection, traffic integrity and remembering a completed security challenge; they are not PentaBay advertising cookies.

Cookie availability varies with the Cloudflare services and security events in use. See Cloudflare’s cookie documentation.

5. Purposes and legal bases

We handle information to:

• operate, secure and troubleshoot the Site;
• reply to inquiries and manage business communications;
• understand aggregate Site performance;
• serve and measure advertising where enabled; and
• meet legal, regulatory and policy obligations.

Depending on your location and the activity, the legal basis may be consent, performance of steps you request, legitimate interests in operating and protecting the Site, or compliance with law. Where consent is required, optional advertising storage and personalization are governed by your consent choice.

6. Your consent and privacy choices

• Where the Site displays a consent message, you can consent, decline consent, or manage individual options. You can reopen the Site’s privacy choices control to change or withdraw that decision.
• You can manage Google ad personalization in My Ad Center.
• Browser and device controls let you block or delete cookies and reset advertising identifiers. Blocking essential technology may affect security or availability.
• Depending on applicable law, you may request access, correction, deletion, restriction or objection, data portability, or withdrawal of consent by emailing us. You may also complain to your local data-protection authority.

7. Sharing, transfers and retention

Information may be handled by hosting, security, email and advertising providers acting for their own stated purposes or for PentaBay. It may also be disclosed when legally required or in connection with a legitimate business reorganization. These providers may process data outside your country under the safeguards available to them.

We keep correspondence and technical records only as long as reasonably needed for the purposes above, dispute handling, security and legal obligations. Advertising providers determine their own retention periods under their policies. PentaBay does not sell information you submit directly by email. Some laws may define personalized-ad disclosures as “sale” or “sharing”; use the choices above where those rights apply.

8. Children, security and changes

The Site is a business and industry information service and is not directed to children. We do not knowingly request personal information from children. We use reasonable safeguards, but no online service can guarantee absolute security.

We may update this policy when the Site, advertising services or legal requirements change. The date at the top identifies the latest version.